Treatments - DUO Clinic

Hydro-O2 Facial

The result is a visibly clearer, brighter, and more youthful-looking complexion — with cumulative benefits when taken as part of a regular skincare routine.

Microneedling

Microneedling is a minimally invasive treatment that uses ultra-fine needles to create microchannels in the skin, stimulating collagen and elastin production while enhancing absorption of active ingredients

Sculptra

Sculptra is ideal for individuals seeking a gradual, natural-looking improvement in facial volume and skin texture without the immediate changes associated with traditional fillers.

Mole screening service

Skip the wait and receive results from a dermatologist in just 72 hours. We can also remove benign moles after screening.

Mole/ Skin Concern Removal

A comfortable and quick way to remove benign skin lesions including Warts, Pigmented Spots, Cherry Angiomas, Sunspots, Keratoses and Skin Tags on face and body.

Under Eye Treatments

Tear Trough Filler and Polynucleotide Under Eye Rejuvenation.

Medical Grade Skincare

Medical Grade Chemical Peels, Medical Grade Microneedling, Luxury Medi Facials and Platelet Rich Plasma (PRP).

Hair Loss Treatment

Scalp Micro Pigmentation and Platelet Rich Plasma (PRP).

Dermal Filler Treatments

Using gold standard, high-end dermal filler products. Lips, Cheek, Chin, Nasolabial Fold, Marionette Lines, Upper Lip Line, Non-Surgical Rhinoplasty (Nose Filler), Tear Trough (under eyes), Jawline and Dermal Filler Dissolving.

Dermal Filler Dissolving

Treatment for undesired dermal filler results including migration and lumps.

Our Terms & Conditions

At our clinic, we pride ourselves on delivering exceptional care in a calm, professional, and welcoming environment. To ensure that every patient enjoys the best experience possible, please take a moment to read our Terms & Conditions.

These policies are in place to maintain fairness, safety, and consistency for all of our patients and also to protect our staff.

Booking Deposits & Consultation Fees

• A deposit or consultation fee is required at the time of booking.

• All deposits and consultation fees are non-refundable under any circumstances.

• Cancellations or reschedules must be made with at least 72 hours’ notice.

• Late cancellations or reschedules within 72 hours will result in loss of deposit.

• One reschedule is permitted only, and must be rebooked within 6-8 weeks of the original date.

• Consultation fees are valid for 12 weeks and may be used towards treatments only (not products).

Late Arrivals

To ensure smooth running of the clinic:

• Patients arriving more than 10 minutes late may have their treatment refused, and deposits will be forfeited.

• This helps us avoid delays for other patients and ensures you receive the full time and attention required.

Age Policy

• Treatments are available exclusively to patients aged 18 and over.

No Child Policy

• Our clinic is a professional, clinical setting and is not suitable for children.

• We kindly ask that children are not brought to appointments, ensuring a safe and relaxing experience for all patients.

Gift Vouchers

• Gift vouchers are valid for 6 months from the date of purchase and cannot be extended.
• They cannot be exchanged for cash or used towards product purchases.

Deposits & Transfers

• Deposits are non-transferable between patients.

• Deposits cannot be redeemed against skincare products or retail items.

Medical History & Suitability

• Patients must disclose all relevant medical history, medications, and conditions prior to treatment.

• We reserve the right to refuse treatment if we believe it is unsafe or unsuitable.

Treatment Results Disclaimer

• While we always strive for the best outcomes, results vary between individuals and cannot be guaranteed.

• Some treatments may require multiple sessions for optimal results, which will be discussed at consultation.

Photography & Record Keeping

• Clinical photographs may be taken for medical documentation purposes.

• All images are confidential unless explicit written consent is given for marketing use.

Payment Policy

• All treatments must be paid for in full on the day of your appointment.

• We accept: Cash and all cards. Valid gift vouchers.

Aftercare Compliance

• Aftercare instructions will be provided following your treatment.

• We cannot be held responsible for adverse outcomes where aftercare advice has not been followed.

Clinic Etiquette

• We ask all patients to be respectful towards staff and other patients.

• Abusive or inappropriate behaviour will not be tolerated.

Our Right to Refuse Treatment

• We reserve the right to decline or postpone treatment if it is deemed unsafe, unsuitable, or not in your best interest.

Why These Policies Matter

These guidelines ensure we can provide a safe, fair, and professional service for all patients. By booking an appointment, you confirm that you agree to these Terms & Conditions.